Crisis Response

La Casa is here to help when you need it most, and all of the moments in between.

24 hours a day, 365 days a year.

+ Hotline

Calling a crisis line can be the first step to reach out for help. Available uninterrupted, 24 hours a day, La Casa’s two Crisis Lines provide confidential and toll-free support to callers California-wide.

Adult Line 1-877-503-1850

Teen Line 1-877-923-0700

+ Text Line

We also maintain a text line for non-emergency contact for individuals that may prefer to reach out via text messaging. Please note that our text line is not confidential and that at this time, it is not staffed 24 hours a day. If you need an immediate response, please reach out by phone to the above hotline number.

Text Line 1-415-200-3575

+ Emergency Shelter

Our confidentially-located Emergency Shelter Program serves as a safe haven for women and children fleeing domestic violence. Without such a safe haven, victims are too often faced with an impossible choice: to continue living in a violent or life-threatening environment, or to become homeless. Much more than just shelter, we offer safety, comprehensive advocacy, and support services to up to 35 women and children each night.

During an up to eight week stay, La Casa’s shelter is a safe place to land, take stock of one’s resources, and lay out a plan for next steps. Our ‘round the clock staff insure individualized support for each woman and her children, while onsite services help residents heal from abuse and reverse the isolation caused by domestic violence. The shelter offers individual counseling, support groups, practical living skills development, resource advocacy, and support service referrals. La Casa also encourages women and their children to engage together to relieve trauma, strengthen bonds, and break the intergenerational cycle of violence.

The only domestic violence shelter in San Francisco offering ‘round-the-clock access to safety, we conduct shelter intakes 24 hours a day, every day.