Exit to a safer website

What's this?

Read more about computer safety.

skip to content

Privacy Policy & Terms of Use

Last Updated:  July 8, 2011

La Casa de las Madres (La Casa) is committed to protecting your privacy.  Any information collected from you on this website is subject to this Privacy Policy & Terms of Use.  Please note that this Privacy Policy governs only the information you provide to La Casa on this website, and does not govern any information you may provide to La Casa in person, by phone or in any other manner.

By using this website, you agree to be bound by this Privacy Policy & Terms of Use.   The Privacy Policy & Terms of Use may be changed from time to time, and notice of any change will be provided by updating the “Last Updated” date at the top of this page.

Collection of Personal Information

Depending on how you use this website, La Casa may request personal information from you, such as your name, address, phone number, email and credit card information.  Whether you choose to give La Casa this information is completely up to you, but you may not be able to use some of the features on this website without this information.  For example, you may be asked for your personal information if you choose to make an online donation or sign-up to receive our email newsletter.

To the extent you wish to update or edit your personal information, you may do so by  contacting us at .

Collection of Non-Personal Information

We collect some anonymous information about how visitors use this website by setting and accessing cookies on your computer. A cookie is a small text file that is stored on your computer. These cookies track information such as how often visitors visit the website, what pages are viewed, and where visitors go after leaving the website.  Cookies can make the web more useful by storing information about your preferences on a particular site, which allows websites to “remember” users across pages of a site and across multiple visits to a site.  Cookies in and of themselves do not personally identify users, although they do identify a user’s computer.  Most browsers are initially set up to accept cookies, but if you prefer, you can set your settings to refuse cookies. If you choose to disable a cookie, you may not be able to use certain features of the website.

We automatically store information related to a visitor’s use of this website in our log files, such as the pages you view on the website, your browser type, IP address, operating system, referring URL and the date and time of your visit.  We use this type of information to administer the website and to analyze trends.  This information is not tied to any of your personal information.

Use and Disclosure of Information

La Casa will not sell, rent or license your personal or non-personal information to anyone for any reason.  La Casa may use your personal information to contact you and to send you periodic communications.   Any information you provide to La Casa on this website will not be shared by La Casa to third parties unless you have given La Casa permission to do so, except as expressly set forth below.

La Casa may disclose your information if La Casa believes that such action is needed to: (1) comply with the law or the legal process, (2) protect against misuse or unauthorized use or access of this website, or (3) protect the personal safety, property, or rights of any person.  Please note that nothing in this Privacy Policy & Terms of Use is intended to limit La Casa’s right to challenge or object to any subpoenas or other legal process or to waive the Domestic Violence Counselor privilege set forth in California Evidence Code Section 1037 et seq. which protects confidential communications with a domestic violence counselor.

If you make an online donation, your personal information will be shared with Qgiv, the company that processes our online donations. Qgiv’s use of your personal information is governed by Qgiv’s privacy policy, which can be found here.

We may also share your information with other companies that perform services for us.  These companies may have access to your information as needed to perform their functions, but may not use or disclose your information for other purposes.

Content on the La Casa Website

All materials published on this website, including but not limited to written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and animation, are owned by La Casa or its licensors, and are protected by U.S. and international laws, including laws governing copyrights and trademarks.

You may download or print material from this website only for your personal and non-commercial use.  You may not otherwise modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our website in whole or in part without our prior written permission.

La Casa’s logo, name and all custom graphics on this website are service marks, trademarks and/or trade dress of La Casa, and may not be used in connection with any product or service that is not offered by La Casa without La Casa’s written permission.

Exit Button

Our website includes an “Exit” button on the right-hand side of each page.  You can click on this button immediately if viewing this website puts you in danger, and you will be taken to another site in case you need to quickly hide your internet activity.  Clicking the “Exit” button also deletes any cookies from this website; however, this will not clear your browsing history or other potential “footprints” of your computer or online activities.  Please remember that computer use can be monitored. If you are afraid your internet and/or computer usage might be monitored, please use a safer computer.  Read more about computer safety here.

Security of Information

We take security of your personal information seriously and take precautions to protect your personal information.  We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology, and implement other commercially reasonable procedures to protect your personal information.  But, no method of data transmission over the Internet or data storage is 100% secure and therefore, we cannot guarantee the absolute security of any information transmitted to or from this website.

Third Party Links

This website may have links to other sites on the Internet that are not owned or controlled by us, and whose policies may differ from this one.  Because we have no control over those sites, we neither endorse nor are responsible for any content provided by them. In order to remain informed regarding the use of your personal information, we encourage you to review the privacy policies of each website you visit.

Limitation of Liability

La Casa is providing this website and its contents on an “AS-IS” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of this website or to the information, content or materials included on this website. To the fullest extent permitted by law, La Casa disclaims all such representations and warranties.

To the greatest extent permitted by law, La Casa will not be liable for any damages of any kind arising out of or in connection with the use of this website.  This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to, direct, indirect, incidental, or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Contact Us

If you have any feedback, questions or complaints about this Privacy Policy & Terms of Use, or any of our privacy-related practices, please contact us directly at:

La Casa de las Madres
1663 Mission Street, Suite 225
San Francisco, CA 94103


Computer use can be monitored and is impossible for its memory to be completely cleared. If you are afraid your internet and/or computer usage might be monitored, please use a safer computer, and/or call the National Domestic Violence Hotline at 1−800−799−SAFE(7233) or TTY 1−800−787−3224.

Use the Exit Button

Click on this button immediately if viewing this site puts you in danger. This link will lead you to a safer site in the case you need to quickly hide your internet activity.

Continue to La Casa